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Frequently Asked Questions
You can begin by booking an appointment with our team, either online or in our Sydney showroom. We walk you through ideas, stones, and settings in simple steps, so you always feel clear about what you are choosing. Many clients come with only a rough thought, and we help shape it into something that suits their taste, budget, and style. Your design grows at your pace.
Yes. You can choose from our range of ready made jewellery if you prefer something you can enjoy straight away. These pieces are crafted with the same care as our custom work, using fine stones and clean settings. Many clients select a ready made item when they want a gift or need something for an upcoming occasion. You can order online or view the range in our Sydney showroom.
Yes. Many buyers want guidance because gemstones vary in colour, clarity, and strength. Our team explains each option in plain language, helping you find a stone that fits your taste and daily use. Whether you want a vibrant gem for a special occasion or a diamond for lasting wear, we talk you through the details so you feel confident in your choice. You can ask as many questions as you like.
Timeframes vary depending on the design you choose, but most custom pieces are finished within a steady, reasonable window once your design is approved. We keep you updated at each stage, so you never wonder where things stand. Some clients need work completed on a special date, and we do our best to meet that. You will always know the expected schedule before we begin.
If your taste shifts or your piece needs attention, we offer repairs, polishing, gemstone replacement, and full remodelling. You can bring in an older item or one you purchased years ago, and we guide you through the best way to refresh it. Many clients come back when they want a new stone or a cleaner fit. Our team works gently with your jewellery to keep its meaning intact.
Our store
Suite 418
185 Elizabeth Street
Sydney, 2000
Mon - Fri : 11:00am - 5:00pm
Saturday : Appointment Only
Sunday : Appointment Only